Refund Palicy

100% Money-Back Guarantee!

As simple as that, you have the full right to get your money back since we are selling a we can return it back anytime, if you are here to submit a refund, digital service and we can return it back any please read what was written below before you decide that. Later you can talk with our team

Read me

Refund palicy

If you are unhappy with your purchase, or you have an issue that we are unable to resolve that makes the system unusable, we are more than happy to provide a complete refund within 7 days of your original purchase.

We firmly believe in and stand behind our product 100 %, but we understand that it cannot work perfectly for everyone all of the time.

Read me

A few conditions

We cannot provide refunds due to technical issues unless you allow us to adequately try and assist you. If we are unable to resolve the issue for you, we will provide a refund. Please open contact us before requesting a refund for a technical issue. Refunds may only be issued within 7 days of the purchase date. After 7 days no refunds can be processed.

Read me

Important Note!!

If you paid using credit cards the Refunds are generally processed and funds returned to the debit card on the customer’s bank account within 10 business days. However, there are cases in which a refund takes longer to process may up to 30 days.

  • You can request a refund for nearly any purchase on IPTVARMY for any reason. Maybe your Internet doesn’t meet the requirements; maybe your device is broken;
  • It doesn’t matter. IPTVARMY will, based on your request, issue a refund for any reason if the request is made within 7 days of purchase, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look.
  • You will be issued a full refund of your purchase within 24h of approval. You will receive the refund in your bank or through the same payment method you used to make the purchase.

We will refund completely only purchases which have been done in less than 7-days. All other refund requests (if the purchase was made more than 7 days before the refund request) will be returned partially according to a used period of the subscription. Our support team will contact users in all refund cases.

Note: Refund usually takes 20~90 workdays to take place and it’s not in our hands to reduce this period. Our payment processors will take care of refund requests. We will refund any users immediately after seeing the request and checking user information.

We will not be able to make any refunds (or make a partial refund) if:

The customer didn’t satisfy/like the Channel line-up or performance. We suggest every customer go for a Test before buying


Customer is unable to set up their own box at their end. We will provide our support to set up their boxes, however, because we do not know about the circumstances with the box, our support is limited to pre-defined steps for configurations. If some channels are freezing or not working. Though almost all of our Servers are stable, sometimes channels do freeze or don’t

Work due to various reasons.

However, most of the time, these issues are temporary and caused by the below reasons:

Customer internet fluctuations

An issue with the box

Your ISP Has an issue.

An issue with the box

Channel is down from the server end

Customers change his/her mind and wanted to withdraw/switch between servers. Customers can still subscribe to other servers by

Purchasing a new subscription.

In case the user/customer is not able to set up IPTV service on any of the devices within 1 day of activation, we will refund 100{%}

Of their subscription purchase price.